{"id":4161,"date":"2025-05-04T04:40:44","date_gmt":"2025-05-04T04:40:44","guid":{"rendered":"https:\/\/casaruralconperrosgirona.com\/do-you-know-what-is-ux-b2b-or-b2c\/"},"modified":"2025-05-09T04:02:43","modified_gmt":"2025-05-09T04:02:43","slug":"do-you-know-what-is-ux-b2b-or-b2c","status":"publish","type":"post","link":"https:\/\/casaruralconperrosgirona.com\/en\/do-you-know-what-is-ux-b2b-or-b2c\/","title":{"rendered":"Do you know what is UX, B2B or B2C?"},"content":{"rendered":"\n<p>A few days ago, my friend Andr\u00e9s, from <strong>Masia la Palma<\/strong>, showed me a review left by a customer. One of those reviews that don&#8217;t need frills or long paragraphs: few words, but so well chosen that they pinch your soul. <\/p>\n\n<p>A nice review, yes&#8230; but, above all, <strong>authentic<\/strong>. One of those that manage to condense in a few lines a whole experience, the taste that a place leaves in your mouth, the quiet emotion of a stay lived calmly, with care&#8230; with truth. <\/p>\n\n<p>And I thought: <em>that&#8217;s what&#8217;s really worth it<\/em>. To have someone go away and, without asking for anything, give you an opinion that smells of gratitude and happy memories. <\/p>\n\n<p>So, from here, my small tribute to those people who know how to see with their heart&#8230; and write it with simplicity.<\/p>\n<figure class=\"wp-block-post-featured-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1536\" src=\"https:\/\/casaruralconperrosgirona.com\/wp-content\/uploads\/2025\/05\/b2b.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"UX o la experiencia final del cliente by MasTorrencito\" style=\"object-fit:cover;\" srcset=\"https:\/\/casaruralconperrosgirona.com\/wp-content\/uploads\/2025\/05\/b2b.jpg 1024w, https:\/\/casaruralconperrosgirona.com\/wp-content\/uploads\/2025\/05\/b2b-200x300.jpg 200w, https:\/\/casaruralconperrosgirona.com\/wp-content\/uploads\/2025\/05\/b2b-683x1024.jpg 683w, https:\/\/casaruralconperrosgirona.com\/wp-content\/uploads\/2025\/05\/b2b-768x1152.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p><br\/>The review talked about something called UX, and I thought: &#8220;UX? What is that? A new TV channel? A sushi plate?&#8221; \ud83d\ude02But curiosity got the better of me (as always), so I started to investigate&#8230; and there began my little trip to the wonderful world of the English words that marketing people use to say the same old things but with more glamour.<\/p>\n\n<p>It turns out that UX stands for <strong>User Experience<\/strong>, or in English: <strong>the user experience<\/strong>.<br\/>And with that my head exploded a little \ud83d\udca5 because I realized that what they call UX&#8230; is exactly what I&#8217;ve been trying to create in MasTorrencito for years!<\/p>\n\n<p>But let&#8217;s take it one step at a time.<\/p>\n\n<p>I also came across other terms:<br\/>\ud83d\udc49 <strong>B2B<\/strong><em>(Business to Business<\/em>): companies that sell to other companies.<br\/>\ud83d\udc49 <strong>B2C<\/strong><em>(Business to Consumer<\/em>): companies that sell to the end consumer.<br\/>\ud83d\udc49 And <strong>UX<\/strong>, which as I said, is what you feel when you buy something, when you use a service, when you visit a site&#8230; when you live an experience.<\/p>\n\n<p>And that&#8217;s when I connected the dots.<br\/>Because at MasTorrencito we don&#8217;t sell rooms. We sell moments.<br\/>We sell the feeling of arriving to a quiet place after a long trip. Of having a glass of wine without looking at the clock. To see your dog running free, without a leash, without worries.   <\/p>\n\n<p>And that&#8217;s&#8230; that&#8217;s pure UX.<\/p>\n\n<h4 class=\"wp-block-heading\">I will tell you an example that marked me:<\/h4>\n\n<p>One day three couples arrived, each from a different country &#8211; Germans, Belgians and Swiss.<br\/>They only came to spend one night. A quick stop before continuing on their way south.<br\/>But when they saw the garden, the surroundings, the freedom with which their dogs could move around, the atmosphere&#8230; they let loose. <\/p>\n\n<p>They ended up spending the evening together, although they had never met before.<br\/>They opened some beers, took out some bottles of wine, sat in the garden and started talking, laughing, sharing stories.<br\/>Their dogs were running happily among the trees, ours joined the party, and between barks, laughter and toasts&#8230; it became nighttime.<\/p>\n\n<p>It was one of those moments that cannot be programmed or sold with an offer.<br\/>It was <strong>pure experience<\/strong>. It was connection, freedom, enjoyment. It was exactly what the experts call a &#8220;good UX&#8221;, but what we here simply call <strong>feeling at home<\/strong>.  <\/p>\n\n<p>And that is why I have clients who have been stopping at MasTorrencito <strong>for more than 15 years<\/strong>.<br\/>People who come down from Germany, Switzerland, Belgium, on their way to Almeria, Malaga, Valencia&#8230; and who <strong>always<\/strong> spend a night here.<br\/>Some stay only one day, others extend their stay. But the important thing is that, even if they are passing through, they <strong>choose us every time<\/strong>.<br\/>Because they recharge their batteries here. Because their dogs rest. Because they sleep peacefully. And because we are no longer just an accommodation, we are <strong>a necessary stop<\/strong>.    <\/p>\n\n<p>I don&#8217;t know much about technicalities, nor do I have a master&#8217;s degree in digital marketing&#8230;<br\/>But I know how to recognize when someone leaves here with a smile on their face, their shoulders more relaxed, their glass empty but their soul full.<\/p>\n\n<p>And that, my friends, <strong>is UX<\/strong>.<\/p>\n\n<p>So thank you, Andr\u00e9s, for showing me that review.<br\/>Because now I know that what I do, what we live here, has a name.<br\/>And even if it comes in English&#8230; <strong>it feels in any language.<\/strong> \u2764\ufe0f<\/p>\n\n<h4 class=\"wp-block-heading\">Reflection:  <\/h4>\n\n<p>Sometimes people ask me if I care about reviews.<br\/>And the truth is that I do&#8230; but not for the points, not for the algorithm, not for being at the top of Google.<br\/>I care about them <strong>when they are real.<\/strong><\/p>\n\n<p>When someone writes what they lived in <strong>MasTorrencito<\/strong>, how they felt, how they laughed, how they slept&#8230;<br\/>When they tell that their dogs ran free, that they had a little wine in the garden, that they felt at home&#8230;<br\/>That&#8217;s when I say: <em>this is worth it<\/em>.<\/p>\n\n<p>Because I, <strong>Miguel<\/strong>, have not set up a hotel.<br\/>I have created a place. A corner with a soul.<br\/>And when someone notices it, feels it and writes it&#8230; <br\/><strong>I am really excited<\/strong>.<\/p>\n\n<p>They don&#8217;t need to say it beautifully.<br\/>They just need to say it sincerely.<br\/>They need to tell what we are. Without filters. No posturing.  <\/p>\n\n<p>Because in MasTorrencito we do not promise luxury.<br\/>We promise <strong>authenticity<\/strong>.<br\/>And if in a review someone reflects it&#8230;<br\/>for me, that is <strong>SUUUPERRRR<\/strong>. Really. \ud83d\udc9b<\/p>\n\n<p><\/p>\n\n<p>___________<\/p>\n\n<p>From MasTorrencito we wish you a good day and may your dogs be with you!!!!<\/p>\n\n<p>&#8212;<br\/>If you want, you can see our <strong>vouchers for weekends, retirees vouchers<\/strong>, at an incredible price&#8230; go to <a href=\"https:\/\/www.mastorrencito.com\/\">www.mastorrencito.com<\/a> or if you want you can read more history and anecdotes that <a href=\"https:\/\/casaruralconperrosgirona.com\/es\/\">have<\/a> happened to us in MasTorrencito&#8230; Click here <a href=\"https:\/\/casaruralconperrosgirona.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">&#8230; https:\/\/casaruralconperrosgirona.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A few days ago, my friend Andr&eacute;s, from Masia la Palma, showed me a review left by a customer. One of those reviews that don&rsquo;t need frills or long paragraphs:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":4146,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[62],"tags":[],"class_list":["post-4161","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mastorrencitos-stories"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Do you know what is UX, B2B or B2C? - Casa Rural con Perros Girona<\/title>\n<meta name=\"description\" content=\"And the thing is that in this selling business, either you get your act together or you get eaten... although I think the best thing to do is to BE AUTHENTIC. 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